How improving behaviour can build productivity Our behaviour at work underpins our relationships with our colleagues. People may have very different views about what constitutes appropriate behaviour in the workplace. As Susan Clews, Acas Chief Operations Officer, pointed out in Acas Workplace Trends of 2016, disentangling what is acceptable and unacceptable behaviour can be difficult to define and gauge in practice – to such an extent that it’s tempting for managers to duck the issue until absolutely necessary.
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